Privacy Policy hoardingcleanupjasper.com

Jurisdiction: Jasper, Indiana, United States | Last Revised: 2026

Who This Covers

This policy governs how hoardingcleanupjasper.com and the Company collect, store, use, and disclose information submitted through this portal by any individual requesting quotes, scheduling services, submitting intake forms, or otherwise interacting with any digital interface operated under this domain. Use of this portal constitutes acceptance of every term stated below. If you do not agree, discontinue use immediately.

What We Collect and Why

When you contact the Company through this portal, we collect the information you voluntarily provide: your name, service address, phone number, and any details you include in free-text fields describing your cleanup or remediation situation. We also collect standard technical data — browser type, IP address, referring URL, and session timestamps — through cookies and server logs. None of this technical data is sold to third parties. It is used strictly for portal maintenance, fraud prevention, and aggregate traffic analysis.

Photographs, video files, or property descriptions you upload or transmit during intake are retained for the duration of your service engagement and for a reasonable period afterward for compliance documentation purposes under Indiana Department of Environmental Management (IDEM) record-keeping requirements. You consent to that retention by submitting those files.

Liability Shield — Read This Before Scheduling

This section carries legal weight. Read it carefully.

hoardingcleanupjasper.com and all affiliated service providers operate on a strict as-is, where-is basis. The Company assumes zero liability for any of the following conditions, without exception:

Pre-existing structural damage — Any damage to walls, flooring, subflooring, ceilings, load-bearing elements, plumbing, electrical systems, or any other structural or mechanical component discovered during or after cleanup operations is entirely the responsibility of the property owner. The Company does not perform pre-service structural assessments unless explicitly contracted to do so under a separate written agreement.
Undisclosed biohazards and chemical contamination — The Company assumes no liability for injury, illness, property damage, regulatory penalty, or remediation costs arising from biological agents, chemical substances, controlled substances, hazardous materials, or any other contamination not identified and disclosed in writing by the client prior to service commencement. Clients have an affirmative obligation to disclose all known hazards before work begins.
Authorized item removal and disposal — The Company assumes zero liability for the disposal, removal, destruction, or loss of any item, document, object, or material that was explicitly authorized by the client — verbally, in writing, or by conduct — during the cleanup process. Once authorization is given and items are removed, that action is final and irreversible. The Company will not retrieve, replace, or compensate for authorized removals under any circumstances.

No warranty — express or implied — is extended regarding outcomes, property condition post-service, or fitness for any particular purpose. State and local property codes remain the sole responsibility of the property owner.

IDEM Regulatory Compliance

All biohazard remediation, waste transport, and hazardous material disposal activities conducted through engagements originating on this portal are carried out in formal adherence to Indiana Department of Environmental Management (IDEM) regulations governing solid waste, hazardous waste, and environmental remediation standards applicable within the State of Indiana. Documentation of IDEM-compliant disposal is available upon written request and is retained per applicable statutory periods. Clients requiring copies of disposal manifests for insurance or legal purposes must direct that request to the dispatch line listed at the bottom of this policy.

How Your Information Moves

The Company does not sell your personal information. Period. Your data may be shared in three narrow circumstances: (1) with field service crews dispatched to perform your requested work, limited to what they need to do the job; (2) with third-party vendors who support portal operations under confidentiality agreements that prohibit independent use of your data; and (3) when required by law, court order, or a valid request from a government authority with jurisdiction. Outside those three circumstances, your information stays internal.

Data Retention

Active client records are retained for a minimum of five years following service completion. This retention period supports IDEM compliance documentation, insurance verification, and potential dispute resolution. After that window, records are purged unless an active legal hold applies.

Promotional Vouchers and Gift Cards

Any promotional voucher, discount code, or gift card issued in connection with hoardingcleanupjasper.com carries a cash value of $0.00. All such instruments are completely non-refundable under any circumstances, including but not limited to service cancellation, scheduling conflicts, or dissatisfaction with service outcomes. Promotional vouchers and gift cards are completely void within the State of California and may not be redeemed, transferred, resold, or applied toward any service by any California resident or within California jurisdiction.

Your Rights Under Indiana Law

Indiana residents may request access to personal information the Company holds about them. You may also request correction of inaccurate records. The Company does not currently operate automated decision-making systems that produce legally significant outcomes based solely on your data. Requests related to your personal data must be submitted by phone — see the contact information below. Written confirmation of receipt will be provided within a reasonable period.

Cookies and Tracking

This portal uses functional cookies necessary for basic operation and session management. It may use analytics cookies to understand aggregate traffic patterns. It does not use behavioral advertising cookies or cross-site tracking pixels tied to advertising networks. You may disable cookies through your browser settings. Disabling functional cookies may impair your ability to submit intake forms or access certain portal features.

Minors

This portal is not directed at individuals under the age of 18. The Company does not knowingly collect personal information from minors. If you believe a minor has submitted information through this portal, contact the dispatch line immediately.

Policy Changes

The Company reserves the right to revise this policy at any time. Changes take effect upon posting to this page. Continued use of the portal after any revision constitutes acceptance of the updated terms. No individual notice will be sent for routine updates.

Zero Email Footprint — Contact Protocol

The Company maintains a deliberate zero email footprint policy for all legal, privacy, and service-related communications. No email address is published, maintained, or monitored for inbound inquiries of any kind. All legal notices, privacy requests, service questions, scheduling inquiries, and dispatch requests must be directed exclusively by telephone to the dedicated dispatch line:

1-812-817-0089

Attempts to contact the Company through any other channel — including any email address not officially published on this portal — cannot be acknowledged and will not establish legal notice.

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